Accident Management

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Our Accident Management Service

Dedicated to providing immediate after accident assistance.

Claims Handling

Due to our companies vast experience of claims management, our team is able to provide an exceptional accident management service to all fleet operators, insurance brokers, and solicitors that require a dedicated white labelled claims handling service. This can be from just receiving FNOL notifications through to vehicle repair, hire and maintenance if required.

Vehicle Recovery

From motorbikes and vans through to plant machinery our nationwide network of recovery work 24 hours a day 365 days a year to ensure that your drivers and vehicles are never left stranded. Our recovery agents are instructed within 10 minutes of our Fleet Team receiving notification of the incident and are then strictly monitored to ensure that we reach your driver and vehicle as soon as possible.

Replacement Vehicle

Regardless of fault we will ensure that your drivers are kept on the road keeping your business moving. We can arrange for one of our modern and extensive range of replacement vehicles, available nationwide, to be delivered whenever and wherever you require.

Bespoke Services, SLA & MI Provision

Our management team will work closely with you to develop a tailored accident management package specifically designed to fulfill the demands and needs of your business. Our web based claims management suite allows the production of real time management information to be retrieved as and when required.
We are always open to discuss any new ideas.

First Notification of Loss (FNOL)

The management of an accident starts as soon as the incident occurs. Our specialist fleet team are available 24 hours a day 365 days to record details of the incident, third party involvement and ultimately to begin driving down the cost of the incident to your business. Effective cost management starts here.

Uninsured Loss Recovery

Incurring costs because of a traffic accident is common, our team will recover any uninsured losses that might be incurred, releasing you of that stress. This process starts from the moment a claim is reported to SureFleet and processed within strict service level time scales, terms and conditions and also as dictated to us by our clients.

Minimising Third Party Costs

Again Surefleet’s experienced claims handlers can provide the intervention service to client specific requirements – third party capture and vehicle replacement can all be arranged via Surefleet’s intervention service.

Total Loss and Salvage

We have a number of salvage solutions to offer, our aim is to maximise the best possible return for our clients. All of our providers are fully compliant in vehicle dismantling and disposing of written off vehicles – along with all associated environmental requirements, they also offer free collection and storage of total loss vehicles.


Get protected by SureFleet today.

Our SureFleet service not only mitigates the costs of accidents in your fleet, we also provide the above services reducing the cost of fleet maintenance.